I have been struck by the power of affirmation and appreciation.  I have also been struck by the destructive power of criticism.

Recently I tried to encourage someone to always find the good, always look for the opportunity to compliment and appreciate, and never complain or criticize.  Their response was, “But if you only knew that person, if you only knew how difficult they can be, and how much criticism they deserve.”

This response misses the point completely!  It was only when I dropped the contempt and criticisms did I start to see the gifts in the other person.  It is only when you look for the appreciation will the critical spirit in YOU fade away.

It is NOT about the other person; it is about YOU.  It is about healing YOUR image of yourself, the world around you, and others.

Our marriages and relationships would truly be transformed if we followed Carnegie’s first 2 principles always leading with this one.

“I consider my ability to arouse enthusiasm among my people…the greatest asset I possess, and the way to develop the best that is in a person is by appreciation and encouragement.  There is nothing else that so kills the ambitions of a person as criticisms from superiors.  I never criticize anyone.  I believe in giving a person incentive to work.  So I am anxious to praise but loathe to find fault.  If I like anything, I am hearty in my approbation and lavish in my praise… in my wide association in life, meeting with many and great people in various parts of the world… I have yet to find a person, however great or exalted his station, who did not do better work and put forth greater effort under a spirit of approval than he would ever do under a spirit of criticism.”-Charles Schwab

“Every man I meet is my superior in some way.  In that, I learned from him.”-Emerson

How to Win Friends and Influence People by Carnegie:

• “That is what Schwab did.  What do average people do?  The exact opposite.  If they don’t like to think, they ball out their  subordinates; if they do like it, they say nothing.  As the old couplet says: “once I did bad and that I heard ever/twice I did good, but that I heard never.”-pg 38
• “I once succumbed to the Fad of fasting and went for six days and nights without eating… I was less hungry at the end of the sixth day than I was at the end of the second.  Yet I know, as you know, people who think they had committed a crime if they let their families or employees go for six days without food; but they will let them go for six days,  six weeks, and sometimes 60 years without giving them the hearty appreciation that they crave almost as much as they crave food.”-pg 40
• ” When Alfred Lunt, one of the great actors of his time, played the leading role in Reunion in Vienna, he said, “there is nothing I need so much as nourishment for my self-esteem.”  We nurish the bodies of our children and friends and employees but how seldom do we nurish their self-esteem?  We provide them with roast beef and potatoes to build energy, but we neglect to give them kind words of appreciation that would sing in their memories for years like the music of the morning stars.”-pg 40 one
• “When we are not engaged in thinking about some definite problem, we usually spend about 95% of our time thinking about ourselves.  Now [just imagine], if we [ could] stop thinking about ourselves for awhile and begin to think of the other person’s good points…”-pg 41
• “Try leaving a friendly trail of little sparks of gratitude on your daily trips.  You’ll be surprised how they will set small flames of friendship that will be rose beacons on your next visit.”-pg 42
• “Pamela Dunham of  a New Fairfield, Connecticut, had among her responsibilities on her job the supervision of a janitor who was doing a very poor job.  The other employees would jeer at him and litter the hallways to show him what a bad job he is doing.  It was so bad, productive time was being lost in the shop.  Without success, Pam tried various ways to motivate this person.  She noticed that occasionally he did a particularly good piece of work.  She made a point to praise him for it in front of the other people.  Each day the job he did all around got better, and pretty soon he started doing all his work efficiently.  Now he does an excellent job and other people give them appreciation and recognition.  Honest appreciation got results where criticism and ridicule failed.”-pg 42
• “Hurting people not only does not change them, it is never called for.  There is an old saying that I’ve cut out and pasted on my mirror where I cannot help but see it every day: ‘I shall pass this way but once; any good, therefore, that I can do or any kindness that I can show to any human being, let me do it now.  Let me not deferring or neglect it, for I shall not pass this way again.'”-pg 42
• “Let’s cease thinking of our accomplishments, our wants.  Let’s try to figure out the other person’s good points.”-pg 43