As I write this I am STILL recovering from the tongue lashing that I got from a patients wife yesterday. We were having a congenial discussion about her spouse (the patient), and as I prepared to write orders and discuss the possible diagnoses, she went OFF. I mentioned that his chronic abdominal cramps may, in the end (IF all the tests continue to come back negative) be entirely from stress. Well she did NOT like that option at ALL. “Don’t tell me it is stress! It is NOT stress! I KNOW it is not stress. There is something wrong with him. That is what the other doctors said….” She proceeded to sware at me for a good solid 2 minutes which seemed like a lifetime. I was so frustrated and mad! I just finished a great book on how to be a better doctor, and I continue to try and improve my doctor skills. In the book that I had just read, the author spoke about what a disservice doctors have done by just ordering more and more tests without getting at the heart of the matter and just talking with the patient. It is SO frustrating to try to spend the time and show compassion and try and educate the patient to get spit in the face for it. When you see over and over again that the patient is NOT interested in hearing what you have to say then you become hardened and numb and just give them what they want even if it is not necessary or the best treatment option!
After this very stressful situation, I found from the patients primary doctor that his wife has ‘gone off’ on him many times in the past, but that she is a professing Christian. Now I was even more frustrated and angry. I SO wanted to go back in to tell her how angry I am at her behavior. How dare she act like that and claim to worship my precious Savior.
Now this is where the healing, the importance of fellowship, and the lessons were learned comes in. I talked it over with one of my colleagues who is a believer. And he challenged me to not judge her in that way. OUCH!
He said: 1. just think how tough she would be without Christ and most importantly 2. you have never acted that way??? really never??? we are ALL like this at some time in our lives. You MUST consider HER situation. She is frustrated; she is scared; she has been dealing with this without any answers for months….WOW!
Now a day later, I see that God was teaching me a powerful review lesson on forgiveness, understanding, judgment, compassion, love, AND that I MUST continue to strive to love and go against the grain–and communicate with my patients with MORE compassion and understanding!
Appreciate your sharing on this. It’s a wonderful reminder of how we can serve Christ in all that we do. I ask God the question often as to how I can represent Him well each day. This is a wonderful, clear reminder. Thanks!
Thanks Geoff for your wisdom:
Ain’t life’s lessons grand? Glory!
What an opportunity to be stretched, loved, deepened, challenged,
chastened. To have one of God’s beloved in your face, sharing her pain
with you!
I reflect on my many wake up calls to humility, and how I typically
miss them. The sting, I hope, brings me to the next situation with a
heightened sensitivity, rather than a wall.
God, give us the strength to love everyone, to submit, as Christ did. Amen